Star Insure is
NZ’s leading RV insurance provider.
Journeys aren’t risk free, but your insurance should be.
Experts at creating extraordinary RV insurance.
Welcome to fully-optioned cover that goes further.
Star Insure provides New Zealand’s most comprehensive and customisable RV insurance, built from the inside out. It’s why we’re recognised as New Zealand’s leading RV insurance specialists.
RV Insurance that fits perfectly into your lifestyle.
More than one way to roll.
Motorhome
A large vehicle with its own engine that is designed and equipped for people to live in.
Caravan
An unpowered vehicle designed to be lived in and towed by another vehicle. It must be currently registered, not permanently connected to water or waste services and must not include any annexes or other self-standing structures.
Tiny Home
A self-contained living space designed like a permanent house and permanently mounted on a trailer with wheels. It must be registered as a vehicle, not permanently connected to water or waste services and must not include any annexes or other self-standing structures.
Horse Float
An unpowered vehicle designed to transport horses and provide living accommodation for its owners and is intended to be towed by another vehicle. It does not include any such vehicles which do not contain accommodation for the vehicle owners.
Horse Truck
A large vehicle propelled by its own mechanical power which is designed and equipped to be both lived in by the vehicle owners and to accommodate and transport horses.
This is what made-to-order RV insurance looks like.
You’re covered. Inside and out.
Whether it’s a motorhome, caravan, tiny home, horse float, horse truck, campervan, converted bus, pop-top or other 5-wheelers, our RV insurance is built for vehicles that live outside the ordinary.
Only our RV insurance covers your RV’s shell, chassis, fittings, fixtures and contents.
Choose New Replacement or Agreed Value cover, so you know exactly where you stand.
$3,000 of personal contents cover is included automatically and can be increased to suit your needs.
Glass coverage comes standard (windscreens, windows and more).
Emergency accommodation and travel after an accident (motorhomes and horse trucks), plus event or campground cancellation fees, are all taken care of if plans go sideways.
We’re New Zealand–based and available 24/7 with roadside and claims support whenever you need it.
You can choose your own repairer or use one of our recommended specialists.
Options for storage, restoration and transit cover including incidental travel to and from servicing or restoration (up to 500km per annum).
Automatic trailer cover up to $5,000 is included.
*Terms and conditions apply. Not every benefit is included on every policy, so please refer to your policy wording (and schedule, if issued) for full details or give us a call to discuss your specific needs.
Enjoy real world RV insurance.
Why our customers choose the 'Star Treatment'
Buying and maintaining an RV is a big investment, so it pays to look beyond what sounds good on paper. Many insurers only cover the cab and chassis and rely on third parties for claims decisions, which can be frustrating and slow.
At Star Insure, we do things differently. We take care of everything in-house and cover all the components you’d expect with your RV; from fridges and stoves to permanent fixtures inside and out including awnings. Every policy also includes $3,000 of loose contents cover as standard, with the option to increase it if needed. Most other insurers don’t come close.
We go beyond ticking boxes, offering a personalised, customised process to make sure your policy fits your RV and your lifestyle. We don’t let spreadsheets determine outcomes because your insurance should be as unique as you are.
As New Zealand’s leading RV insurance specialist, Star Insure provides the ultimate care and protection, at the best price.
Peace of mind to keep you moving.
New Zealand’s best Roadside Assistance
Exclusive Roadside Assistance - the best bits.
- Nationwide 24/7 roadside assistance: Call 0800 888 247
- Cover applies to the vehicle, not the driver.
- Market-leading annual limits for roadside and towing services.
- NZ’s highest combined level of roadside support for RVs and specialty vehicles.
All Star Insure policies come with an exclusive Roadside Assistance membership, provided by New Zealand Roadside Assistance, giving you nationwide 24/7 support whenever you need it. Our membership covers the vehicle, (not the driver) so anyone behind the wheel of your RV gets extra peace of mind.
If your RV can’t be fixed on the spot, we’ll get you to safety. Our membership includes towage to the nearest secure location* whether that’s a repair shop, tow yard or your nominated home, with a maximum of $1,000 per callout and unlimited callouts throughout the year. With market-leading annual limits for roadside assistance and tow, this membership offers the highest combined level of support available in New Zealand.
*Nearest place of safety = a secure tow yard, mechanical repair premises or a nominated home address (whichever is the closest to the breakdown).
What do I need to get a quote?
- Personal Details
We’ll need a few personal details from you like your driver’s licence, date of birth, address and more. This helps us get a complete picture of your policy application and ensure you’re properly covered.
- Vehicle Details
Tell us about your RV including its registration number so we can pull the right details from the NZTA. We’ll also ask how you use it and how often, to make sure your cover fits perfectly.
- Driving History
We’ll ask you 8 questions as part of the process including whether you’ve had speeding tickets, previous accidents or convictions. Being upfront about your driving history is important because insurance relies on good faith and it can save you headaches later if you ever need to make a claim.
- Next Step - Our Review
At this stage, we’ve got your information and your file is assigned a quote number which is emailed to you right away. We’ll then personally review your application and put together your insurance options. If we receive your application during business hours, you can usually expect your options in your inbox within 30 minutes. Just click the link in the email to view them. From there, simply choose your preferred policy and any add-ons, select your policy start date (from today up to 30 days ahead) then pick monthly or annual payments and make payment. And just like that, you’re insured!
Frequently Asked Questions.
Didn't find what you were after? View the rest of our frequently asked questions.
View all FAQs-
Yes. You are covered for windscreens, windows, sunroofs, skylights, headlights, fog lights, permanently affixed spotlights, running lights, and tail lights on your vehicle.
If your vehicle is comprehensively insured, it’s likely that you will have a nil glass excess, but please refer to your policy document to confirm this or give us a call. -
Yes, we can provide cover if your friends or family are borrowing your RV for recreational use.
However, you must notify us in advance, and they need to be listed on your policy. Please note that an additional excess and/or higher premium may apply for these drivers. -
Yes, if “Roadside Assistance” is shown on your policy schedule, your vehicle is registered with a Star Insure Roadside (Journey On) membership through our provider, NZ Roadside Assistance Ltd (NZRA).
This gives you 24/7 roadside assistance.For help, call 0800 888 247 and quote your vehicle registration.
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With our comprehensive policies, we automatically include cover for your contents up to $3,000 if these items are not insured elsewhere.
We consider contents to be your personal effects that you typically take with you in your RV.
Your fixtures, fittings, appliances, and other permanently installed items are covered as part of the vehicle itself. If you need additional contents cover please contact us to discuss your options. -
We will pay you the sum insured, if:
- the vehicle was purchased from a Licensed Motor Vehicle Dealer within five years prior to the date of loss, you provide us with a copy of the sale and purchase agreement evidencing the purchase price of the vehicle, and the price you paid for the vehicle is the same as or greater than the sum insured;
- you provide us with a written valuation of the vehicle which has been prepared by a Licensed Motor Vehicle Dealer or valuer approved by us and which is less than five years old as at the date of loss;
or - the sum insured is no greater than 20% more than the vehicle’s market value at the time of the loss.
If you are unable to comply with any of the above conditions (a)-(c), the most we will pay is the vehicle’s market value.
- the vehicle was purchased from a Licensed Motor Vehicle Dealer within five years prior to the date of loss, you provide us with a copy of the sale and purchase agreement evidencing the purchase price of the vehicle, and the price you paid for the vehicle is the same as or greater than the sum insured;
It's insurance, but not as you know it.
“Out of all the insurance company, we were happy to deal with Star Insurance. Assessor had given us very fair hours to complete our repairs. I am happy to do their work always.”
It's insurance, but not as you know it.
“Dealing with Star is easy and quick with prompt quote response times, plus fantastic policy coverage.”
It's insurance, but not as you know it.
“Geat policy coverage and very competitive premiums and very easy to deal with.”
It's insurance, but not as you know it.
“The Star insurance team provide great service. Their 0800 number means they are always available and they regularly call into our office when they are passing through. Their prices are very competitive and the first company I think of for insuring Campervans or European cars.”
It's insurance, but not as you know it.
“Ive found STAR to be quick and efficient, as well as providing competitive premiums / excesses and a sound product. I had to send an urgent quote request to STAR on a Friday at 4:50pm, I had terms back by 5pm and bound cover at 5:10pm. Most insurers and brokers wouldve been at the pub by that time and I didnt expect a reply and when it arrived, the client and myself were over the moon. Overall STAR are helpful, efficient and client focused.
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It's insurance, but not as you know it.
“Star underwriters and claims team are proactive and efficient. Theyre always happy to discuss a risk/issue, and incredibly efficient!”
It's insurance, but not as you know it.
“The staff at Star are always prepared to go above and beyond to help us and our clients achieve a favorable outcome. They are knowledgeable and helpful from underwriting and admin, right through to claims, making it a seamless and effortless experience every time we interact. They offer superior policy wordings that actually work when they are needed at claims time. I wouldnt hesitate to recommend Star to my clients.
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It's insurance, but not as you know it.
“I have been working with Star for the last year. I have never felt the need to put our customer with anyone else and John has been fantastic to work with.The turn around time for service is amazing and the prices are incredibly fair. The staff have a good understanding of the vehicles our customers want to ensure and this is reflected in the reliability that our customers and us as insurance brokers feel from Star. Thanks for all your hard work guys.”
It's insurance, but not as you know it.
“I have been in the Vehicle Glass Industry 35 x years......... : and on a daily basis , have had to Deal with vehicle Insurance Company Assessors and Staff on the phone & or emails. ( I could write a book ) Most in general have pulled their socks up ,so to speak ,as in dealing with vehicle glass customers in processing auto glass claims - however some are still behind the eight ball.Star Insurance has stepped up - experienced - looked -learned and listened , and have put into practice awesome business acumen and stuck to it, ....simple really..... look after Your Customers..... Custom Fabricate your business around your customers and you,ll not go wrong. ”
It's insurance, but not as you know it.
“I always get a very quick response to my emails from Star and quotes are always very clear and competitive.”
It's insurance, but not as you know it.
“I highly recommend using Star Insurance. The staff are always a pleasure to deal with, from sales to claims. They are helpful, the process is simple and you always get prompt responses. Great premiums with great policy wordings.”
It's insurance, but not as you know it.
“Always good people to deal with at Star”
It's insurance, but not as you know it.
“Great rates and cover.”
It's insurance, but not as you know it.
“We have been a supplier to Star Insurance for a customer of theirs and found them easy to deal with and received prompt payment for our services
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It's insurance, but not as you know it.
“Star Insurance have a great team who all make every step of the process easy. Their online system is very user friendly and the team are helpful, friendly and extremely efficient. I have nothing bad to say about Star Insurance.”
It's insurance, but not as you know it.
“Star consistently provide my clients with great terms and exemplary service. A pleasure to deal with over the past 10 years.”
It's insurance, but not as you know it.
“Star insurance have always been very helpful and I believe their package is the most competitive on the market.”
It's insurance, but not as you know it.
“Recently due to a burglary, our family suffered the loss of a number of items. Star Insurance supported us through the event, even managing to recover some items of particular value that was very much appreciated. The supportive, personal and professional attention that was provided was second to none.”
It's insurance, but not as you know it.
“Great Products and Great service
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It's insurance, but not as you know it.
“Star Insurance are a friendly team and willing to find solutions if they can otherwise they explain in detail why that cant.”
It's insurance, but not as you know it.
“Star Insurance are my go to for hard to insure cars, motorbikes and for campervans. They are always prompt and efficient and respond to queries well within their estimate time frames. I would highly recommend them.”
It's insurance, but not as you know it.
“In my 10 plus years in the insurance industry, I have always found Star Insurance to be extremely competitive with their premiums. John Edie (Key Account Manager - Lower North Island/South Island) is always open to discussing how terms have been arrived at and will (if possible) review the premiums to assist our clients. His regular visits and genuine interest in our clients needs makes working with Star so simple.”
It's insurance, but not as you know it.
“Star offer exceptional service. Easy to deal with and great policy wording.”
It's insurance, but not as you know it.
“Star have impressively fast response times and provide very competitive rates on campers, motorcycles, classics, and European cars.”
It's insurance, but not as you know it.
“The Team at Star Insurance are great to deal with . Very Customer focused, and professional,and work towards a swift resolution for their Clients. I have Personal Experience with Motorcycle/ Car and Caravan Insurance dealings over a number of years with Star, and would not hesitate to recommend them to friends and associates.”
It's insurance, but not as you know it.
“For us the whole process was done in a timely and professional manner.”